Regulations

Regulations of reservation and short-term rental of all-year-round cottages KONRAD BIELA SONECZNE WZGÓRZE CABINS

These rules and regulations present the rights and obligations of the Customer (“Lessee”) and the Service Provider – KONRAD BIELA DOMKI SŁONECZNE WZGÓRZE with its registered office at 12 Floriana Street, 34-116 Spytkowice, NIP: 5512574557, REGON: 383279465, phone no. +48 889 271 475, e-mail: rezerwacja@noclegizator.eu (“Lessor”), regarding reservation and short-term rental of all-season houses offered by the Lessor, as well as rules of payment, complaints and liability.

The Regulations are an inseparable component of the contract for short-term rental of a cottage concluded by the Lessor’s Internet Service.

Glossary

1. Rules and Regulations – developed by the Lessor and made available to the Lessee in order to get acquainted with their content before concluding the rental agreement Regulations of reservation and short-term rental of all-year-round houses KONRAD BIELA DOMKI SONECZNE WZGÓRZE.
2. Cottages – located at 5 Górna St., 34-108 Przybradz brick single-storey year-round cottages, located in a separate area, intended for simultaneous residence in each cottage for a total of no more than 6 people.
3. Surrounding the bungalow – a fenced-off area of 5,500 sq m, where the bungalows are sited and the spaces – designated for parking (parking lot) and recreational purposes for children (playground) – are separated.
4. Tenant – an individual or legal entity that is a party to the rental agreement for a cottage.
5. Lessor – Service Provider KONRAD BIELA DOMKI SONECZNE WZGÓRZE with registered office at 12 Floriana Street, 34-116 Spytkowice, NIP: 5512574557, REGON: 383279465, tel. no. 889 271 475, e-mail: rezerwacja@noclegizator.eu.
6. Third parties – natural persons other than the Tenant or persons cohabitating with the Tenant in the cottage.
7. Rental contract – a contract concluded in writing by the tenant and the landlord, according to which the landlord gives the tenant a house for use for a specified period of time, and the landlord pays the tenant the agreed price on this account.
8. Website – is a website https://noclegizator.eu, which is owned by KONRAD BIELA DOMKI SONECZNE WZGÓRZE and the booking platform posted therein.
9. Full Rental Price – is the amount indicated during the reservation process, including all charges under the rental agreement.
10. Force Majeure (Latin: Casus est maior vis cui humana infirmitas resistere non potest) – is an external phenomenon beyond the control of the Tenant and Landlord, inevitable, which could not have been foreseen or resisted, especially a phenomenon of a factual, legal or administrative nature, which, despite all efforts and efforts, could not have been foreseen, such as a natural disaster, terrorist attack, war. Force majeure cannot be understood through: illness car accident, revoked vacation, lack of documents authorizing border crossing, family and personal matters, etc.

General information
§ 1

1. The Regulations set out the conditions for reservation and short-term rental of the Cottages offered by the Lessor, as well as the rules of payment, complaints and liability of the parties to the Agreement.
2. Proper use of the Website requires computer equipment that meets the following technical requirements:
   a) has access to the Internet,
   b) has an installed web browser (Internet Explorer, Chrome, Safari, Firefox, Opera, Android, Safari iOS, Windows Phone, Blackberry) in the current version,
   c) has an active and properly configured e-mail account.

Subject of the Lease Agreement
§ 2

1. The subject of the Rental Agreement is the short-term rental of the House offered by the Lessor through the Internet Service or portals intermediating in the conclusion of agreements with the Lessor.
2. The Lessor is obliged to make available to the Lessee a Cottage that conforms to the description contained in the Internet Service or the intermediary portal for concluding agreements with the Lessor and within the dates specified in the reservation, and the Lessee is obliged to pay the Full Rental Price specified in the reservation process.
3. Making a reservation by the Lessee via the Internet Service or portal intermediating in concluding agreements with the Lessor is tantamount to accepting these Regulations and concluding a Rental Agreement for short-term rental of the House between the Lessee and the Lessor.
4. The rental of the Cottage is based on the Rental Agreement.
5. The rental agreement specifies in particular: the parties to the agreement, the rental price, the duration of the agreement, the number of persons entitled to live in the Cottage under the agreement, and the rights and obligations of the parties.
6. At the time of concluding the contract, in order to verify personal data, the Lessee is obliged to present to the Lessor for inspection a valid identity card or other document with a photograph, on the basis of which it will be possible to determine the identity of the Lessee.

Booking and payment principles
§ 3

1. During the reservation, the Lessee independently selects a House offered by the Lessor through the Internet Service or portals intermediating in concluding agreements with the Lessor, and then reserves the House by filling out an electronic reservation form placed on the Internet Service or portals intermediating in concluding agreements with the Lessor, or makes a reservation by phone at +48 889 271 475 or electronically by contacting via e-mail rezerwacja@noclegizator.eu.
2. The Renter makes a reservation by indicating under the offer contained in the Internet Service or intermediary portal the specific date of the beginning of the stay and the specific date of the end of the stay. In the case of making a reservation by phone or e-mail, the reservation is considered effective upon receipt of a reservation confirmation from the Lessor to the Lessee’s e-mail address.
3. Confirmation of the reservation is made by delivering, to the email address of the Renter indicated during the reservation, a message with information on confirmation of acceptance of the reservation, summary of the reservation offer, establishment of the Full Rental Price, consent to the provisions of the Regulations and the date of the reservation.
4. The Lessee is obligated – from the date of delivery of the message confirming the reservation (§3 item 3) – within 4 working days (but no later than the last working day preceding the beginning of the stay) to pay the deposit (reservation fee) via e-transfer (DotPay.pl) to the account mentioned in § 3 item 3. 9. The amount of the deposit (reservation fee) is 30% of the Full Rental Price.
5. The full Rental Price is charged to the Tenant in full and according to the Rental Agreement on the first day of stay in advance.
6. If the Renter – prior to the conclusion of the Rental Agreement – has paid a deposit (reservation fee) – on the first day of his/her stay he/she is obliged to pay the amount constituting the difference between the Full Rental Price resulting from the Rental Agreement and the amount of the deposit (reservation fee) paid by him/her.
7. Settlement of card and e-transfer transactions is carried out through Dotpay.pl
8. Failure to make the payment referred to in § 3 4 creates on the part of the Lessor the right to withdraw from the Rental Agreement, without the obligation to allocate an additional period for performance. The Lessor shall notify the Lessee of the exercise of this right by the date of commencement of the stay from the expiration of the deadline for payment of the reservation fee.
9. Payment of the Full Rental Price less the amount of the down payment (reservation fee) referred to in § 3 section 4 shall be made by wire transfer to the Lessor’s bank account identified by the number: 90 1050 1100 1000 0097 1531 5066 or in cash.
10. In the event that the Lessee has made a transfer to the Lessor immediately prior to the commencement of the stay, the Lessee shall, upon request of the Lessor, be obliged to show in any form and in any medium confirmation of the transfer to the Lessor.
11. Failure to make the payment referred to in § 3.9 creates on the part of the Lessor the right to withdraw from the Rental Agreement, without the obligation to set an additional deadline for performance. The Lessor shall notify the Lessee of the exercise of this right immediately after the expiration of the deadline for payment of the Full Rental Price.
12. The payment shall be deemed to have been made on the day the due funds are credited to the Lessor’s bank account or on the day the cash is transferred to the Lessor or a person authorized by the Lessor.
13. It is the Renter’s responsibility to provide the personal data necessary for the reservation process indicated in the reservation form posted on the Website or portals intermediating in concluding agreements with the Renter, while declaring their accuracy.

Rules of use of the Cottages
§ 4

1. Persons residing in the Cottages, as well as in the separated area, are obliged to comply with these Regulations and, moreover, with generally applicable laws on safety, fire protection, principles of good neighborliness and behavior in a manner that does not threaten the safety of others.
2. Smoking and other tobacco-like products are strictly prohibited in the Cottages.
3. In the Cottages and in the separate area – from 10 p.m. to 7 a.m. – there is silence at night.
4. The organization of loud parties by the Tenant or persons living together with him or her in the Cottage that may disturb the peace of persons accommodated in other Cottages is prohibited.
5. Third parties are obliged to leave the Cottages and the segregated area before the beginning of curfew.
6. Bringing animals – especially dogs and cats into the Cottages is not allowed.

§ 5

1. Putting the House in the possession of the Tenant – by issuing keys – is done by the Landlord or a person acting on his behalf, after signing the Rental Agreement, on the day indicated in the Rental Agreement as the day of commencement of the rental, not earlier than 2:00 pm.
2. On the date indicated in the Lease Agreement as the date of termination of the lease, the Lessee – no later than 10:00 a.m. – is obligated to:
   a) empty the Cottage of all movables brought to the Cottage by the Lessee and other persons who occupied the Cottage jointly with the Lessee for the duration of the Parties’ relationship to the Lease Agreement.
   b) return the keys to the Cottage to the Lessor.
3. Accommodation at an earlier time than indicated in paragraph 1 of this paragraph or vacating the Cottage at a later time than indicated in paragraph 2 of this paragraph is possible by prior arrangement with the Lessor.

Liability
§ 6

1. From the moment the Tenant gives possession of the Cottage to the Tenant, the Tenant shall be liable for any damage caused by the Tenant or persons cohabiting with the Tenant in the Cottage.
2. The Lessee is obliged to use the Cottage in accordance with its properties and intended use. The Lessee may not make any changes to the interior design.
3. All fixtures and fittings, both of the Cottages and their surroundings, should be – on the date of termination of the lease and return of the keys by the Lessee to the Lessor, taking into account the wear and tear of things resulting from their proper use – in a condition not deteriorated in relation to the state in which they were at the time of handing over the Cottage to the Lessee for use.
4. In the event that the Lessee discovers any defects, faults, damage, etc. in the subject of the lease, particularly in the equipment or installations constituting the equipment of the Cottage, the Lessee is obligated to immediately notify the Lessor of this fact.
5. Before returning the keys to the Lessor, the Lessor will inspect the technical condition of the Cottage together with the Lessee.

Maintaining cleanliness in the Cottages and in their surroundings
§ 7

1. Smoking and tobacco-like products are strictly prohibited in the Cottages.
2. Persons smoking tobacco in the surroundings of the Cottage are obliged to do so in a place and in a manner that does not inconvenience other persons who occupy another Cottage at that time, and moreover to clean up the cigarette butts.
3. The Tenant and persons living together with the Tenant in the Cottage are obliged to segregate waste generated during the lease by placing it in containers appropriate for the type of waste, which are placed in a specially designated area in the surroundings of the Cottage.
4. If there are minors among the persons cohabiting the Cottage with the Lessee, it is the responsibility of the Lessee to ensure that the beds, sofas, mattresses on which the minors will sleep are properly protected from getting wet or dirty (e.g., by spreading waterproof mats, sheets on them).

Security
§ 8

1. In the surroundings of the Cottages there is a specially designated area for children’s play (playground). Responsibility for the safety and health of children using the playground is borne by the parents/legal guardians of minors.
2. Driving passenger vehicles in the area surrounding the Cottages (in particular, access to/from the parking lot) should be done with special caution and at a speed not exceeding 20 km/h.
3. The use of any electrical / gas equipment that is a part of the equipment of the Cottage should be done with observance of safety rules appropriate for these devices.
4. For reasons of fire safety, the use of heaters, electric irons, kettles, stoves and other similar devices that are not part of the equipment of the Cottages can be done only with due caution.
5. It is the Lessee’s responsibility to ensure that whenever – during the course of the parties’ relationship to the Lease Agreement – the Cottage is vacated and left without anyone inside, all windows and doors are closed in the customary manner and the appliance and electronic equipment are turned off.

Reservation cancellation
§ 9

1. The Lessor and the Lessee shall have the right to withdraw from the Rental Agreement within 7 days from the date of Force Majeure. The Tenant shall be entitled to a refund of all amounts paid.
2. Lack of payments referred to in § 3 (4) and (9) shall be construed as a default within the meaning of the Civil Code.
3. At any time, before the agreed date of stay, the Renter has the right to cancel the Rental Agreement. In the event of cancellation of the Renter for reasons attributable to the Renter, the Renter shall be obliged to cover the cancellation costs in an appropriate amount representing the Lessor’s actual loss resulting from the Renter’s cancellation of the stay, with a maximum of 30% of the Full Rental Price (reservation fee).
4. Changing the date of reservation or changing the Cottage selected in the reservation process is possible only by mutual agreement of the parties. If the parties do not agree, paragraph 3 above shall apply.
5. In the event of a situation in which the Lessor, for reasons beyond its control, is forced to change important terms of the Rental Agreement before the commencement of the stay, in particular to change the reserved House or the date of the reservation, it shall immediately notify the Lessee, who should immediately inform the Lessor whether:
   a) it accepts the proposed change to the Rental Agreement, or
   b) it withdraws from the Rental Agreement, which involves the immediate return to the Lessee of all payments made.
6. In the event of a situation in which the Landlord, for reasons beyond its control, is forced to change important terms of the Rental Agreement during the stay, in particular to change the reserved Cottage, it shall immediately notify the Tenant, who should immediately inform the Landlord whether:
   a) it accepts the proposed change to the Rental Agreement, or
   b) it withdraws from the Rental Agreement with effect from the date of withdrawal, which involves the immediate return to the Tenant of the unused benefits.

Procedure for filing and considering complaints
§ 10

1. In the event of any non-compliance with the Rental Agreement for the provision of services, the Lessee should report any complaints to the Lessor or any other person acting on his behalf in writing or electronically within no more than 30 days from the date of completion of the stay.
2. The landlord shall consider the complaint within 21 days of its receipt, of which he shall inform the tenant in the same form: in writing or electronically.
3. In the event of refusal to accept a complaint, the lessor is obliged to justify in detail in writing or electronically the reasons for the refusal.

Final provisions
§ 11

1. In the event of expiration of the time period for which the Rental Agreement was concluded, the Lessee is obliged to return the keys to the Cottage to the Lessor or other person acting on his behalf.
2. The Lessee has no right to transfer the Cottage he is releasing to other persons, even if the term for which the Lease Agreement was concluded by the Parties has not expired.
3. The Tenant may not lend or sublet the Cottage to others.
4. The rules of protection of personal data of the customers of the https://noclegizator.eu Website are contained in the Privacy Policy document, which can be consulted at: https://noclegizator.eu/polityka-prywatnosci/.